Shipping & Returns Policy

At OhGanoZen, powered by Gano Excel, we are committed to providing a smooth and reliable shopping experience. Please read our shipping and returns policy carefully before making a purchase.

Shipping Policy

We process and ship orders within the following timeframes:

Processing Time: 1 to 3 business days.
Shipping Time: Estimated between 3 to 7 business days, depending on your location.

Delivery times may vary based on external factors such as carrier delays, weather conditions, or high order volumes. Some orders may arrive earlier, while others may take longer. We appreciate your patience.

Returns Policy

We accept returns within 10 days of receiving your order, provided the following conditions are met:

The product must be unused, unopened, and in its original condition.
The return must be for the exact product that was purchased.
We will provide a prepaid return shipping label for eligible returns.

Once we receive and inspect the returned item, we will process the refund or exchange accordingly. If the product does not meet the required conditions, the return may be denied.

Contact Us

If you have any questions regarding your order, shipping, or returns, please reach out to us:

📧 Email: ohganozen@gmail.com
📍 Location: United States, Florida

Shipping & Returns Policy